AI agents for Gelato
A Monmo AI agent works in Gelato the way a production assistant at a print shop would. It checks your artwork before upload, sets up wall art, cards and apparel for your store, answers customers asking where their order is, and prepares bulk orders for events. It uses your own Gelato access. Creating products and placing an order, which spends money, always wait for your approval.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in Gelato
Check print files before upload
Before a design reaches Gelato it checks pixel size against the print size, colour mode, bleed and safe area, and tells you which files will print soft or get cropped, with a fix for each.
AskCheck the 12 posters in the Autumn prints folder on Google Drive for 50 x 70 cm. Tell me which ones will print badly.
Set up a wall art collection
For a new collection it prepares each poster or framed print in the sizes and frame colours you choose, writes titles and descriptions, and adds them to your Shopify or Wix store once you approve.
AskSet up the Coastline collection as posters and black-framed prints in three sizes, ready for my approval.
Tell customers where their prints are
When a customer asks, it finds the order in Gelato, reads the production status, the shipment and the tracking, and drafts a reply with the current status and the tracking link.
AskThe customer on order 88231 asks where their prints are. Check Gelato and draft a reply with the tracking link.
Prepare a bulk order for an event
For 300 greeting cards or 50 branded tees for a team day it prepares the order: product, quantities, sizes, delivery address and the date you need it. The order is placed only after you approve the cost.
AskPrepare an order for 300 A6 thank-you cards from the Canva design, delivered to the office by 1 December.
Watch for delayed shipments
Each morning it lists orders in production longer than usual or shipped with no tracking update for several days, and drafts a short Gmail note to each customer whose order looks likely to arrive late.
AskEvery morning, list Gelato orders that look delayed and draft an apology to each affected customer.
Compare margins by market
It sets product and shipping costs against your retail price in each currency you sell in, and lists products whose margin in one country is much thinner than elsewhere, with a suggested price.
AskCompare our margins on the framed prints in the US, UK and Germany and flag the thinnest.
Handle a damaged delivery
When a print arrives creased or a frame cracked, it collects the customer's photos and the order details, drafts the claim to Gelato support and a reply to the customer. Reprints and refunds ask first.
AskOrder 87790 arrived with a cracked frame. Gather the photos and draft the claim and the customer reply.
How it connects
- 1You connect your own Gelato account once, usually with an API key created in the Gelato dashboard. The agent sees the products, stores and orders that account holds.
- 2You decide which agents may use Gelato. An ecommerce agent fits for store orders; a design agent may only need to check print files before they are uploaded.
- 3Checking files, reading orders and tracking, and drafting replies need no approval. Creating or publishing a product, placing an order and requesting a reprint or refund ask first, and every order shows its cost on the card.
More in E-commerce and retail
Other apps of this kind that agents work in, each with its own page.
Questions people ask
Can an AI agent place Gelato orders for me?
It prepares them and waits for you. A Monmo agent sets out the product, quantities, delivery address and date, with the cost, on one card. The order is placed only when you allow it, through the Gelato connection, or in its own browser when the connection does not cover something. Orders reaching Gelato from your store follow your existing settings.
Can it check whether my artwork is good enough to print?
Yes. The agent compares each file's pixel dimensions with the print size, looks at colour mode, bleed and safe area, and tells you which files will print soft or be cropped. It suggests a fix for each, such as a smaller print size or a new export from Canva, before anything is uploaded.
Can it answer customers asking where their Gelato order is?
Yes. It reads the order's production and shipping status and the tracking link, then drafts a reply with those facts. Routine replies can go out together on one approval. If an order looks stuck or damaged, it brings it to you with a draft claim instead of promising a delivery date.
Can I limit what the agent does in Gelato?
Yes. You choose which agents can use Gelato at all, and each one asks before it creates a product, places an order or requests a reprint. You can watch its screen while it works and remove the API key or disconnect Gelato whenever you choose. Reading orders and checking files is all it does unasked.