AI agents for online stores and small ecommerce teams
An online store with a small team can take on Monmo agents for the work that fills the day: the support inbox, product copy, stock and order checks, social posts, a daily sales summary and the books. Each agent works in your own Shopify, Stripe and Gmail accounts and asks before it sends, refunds, posts or changes a listing. Pricing, suppliers and the warehouse stay with you.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
The team to take on first
AI customer support agent
Support email grows with every order, and it is the first job that pulls the owner away from everything else.
See the roleAI e-commerce agent
Stock, orders and listings need looking at every morning, and in a small store nobody has that as their job.
See the roleAI social media manager
A store has to be seen every week, and posting is the task that slips whenever orders are busy.
See the roleAI bookkeeper
Payouts, fees and refunds blur the numbers unless they are matched to the books as they arrive.
See the role
Jobs they take off your plate
Answer the support inbox
When an email arrives, the agent finds the order in Shopify and the payment in Stripe, drafts the reply and puts the routine ones on one card. A refund above the limit you set is passed to you.
Write product copy
From a supplier sheet and your photos, it writes the title, description and search text for each product in your tone. You approve the batch before any listing in Shopify changes.
Check stock and orders each morning
At 7:00 it lists the products below your reorder level, orders still unshipped after two days and payments that failed, in a Google Sheet. What to reorder, and when, stays your decision.
Prepare the week's social posts
It turns new arrivals and best sellers into a week of posts for Instagram and TikTok, with a graphic in each size. Nothing is scheduled until you have approved the calendar.
Report yesterday's sales each morning
Every morning at 8:00 you get yesterday's orders, revenue, refunds and top products in Slack, set against the same day last week, with a line on anything unusual.
Keep the books in step with the store
It matches Stripe payouts and fees to the entries in Xero or QuickBooks, lists what does not match and prepares the corrections. Changes to the ledger wait for your approval.
One working day
RenChecked Shopify overnight. Four products are below their reorder level and two orders are still unshipped after two days. The list is in your Google Sheet.
MorganYour morning summary is ready: yesterday's sales from Ren, nineteen support emails waiting with Hana and one supplier email that needs your answer.
HanaDrafted replies to nineteen support emails, each with the order checked. One card asks you to approve the fifteen routine replies. Four refunds above your limit are set aside for you.
MikaTook over a wrong size chart that Hana found in a customer's email, rewrote the product copy and asked you before the listing changes in Shopify.
RenMatched today's Stripe payout to the books. One refund has no entry in Xero, so the proposed correction is waiting on a card.
Questions people ask
Can an AI agent run a Shopify store?
It can do much of the daily desk work. A Monmo agent reads orders and stock in Shopify, drafts support replies, writes product copy and reports sales, through the Shopify connection or in its own browser when the connection does not cover a step. Prices, suppliers, packing and shipping stay with you, and any change to a listing or an order asks first.
Will an AI agent refund customers or change orders without asking?
No. Refunding a payment, cancelling an order and editing a listing each show a card that says what will happen, why and where, and you allow or decline. You can also set a limit, such as refunds over $100, above which the agent only prepares the case and leaves the decision to you.
How many AI agents does a small online store need?
One is enough to begin, usually for the support inbox. Add others as the work shows itself: one for stock and sales reports, one for social posts, one for the books. The Free plan includes a single agent, and Plus, at $15 a month, allows up to 10, so a store can grow its team one role at a time.
Does it work with marketplaces and store platforms other than Shopify?
More than 1,700 apps connect through your own accounts, and you choose which ones each agent may use. Where a platform is not in the directory, the agent can open its website in its own browser, signed in where you allow it. What it can do there depends on the site, so check the first results yourself.