AI agents for Google Business Profile
A Monmo agent looks after your Google Business Profile the way a tidy office manager would. It drafts a reply to every new review, prepares posts for offers and events, keeps holiday hours and details correct across locations, and reports each month on how people found you. It uses your own Google account, and every reply, post and profile edit waits for your approval before it appears.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in Google Business Profile
Reply to every new review
Each morning it reads new reviews and drafts a reply in your voice: thanks for the good ones, a specific answer and an offer to talk for the poor ones. You approve the batch before anything is public.
AskEvery morning at 8, draft replies to new Google reviews. Send me the one-star and two-star ones separately.
Summarise what reviews say
Once a month it groups the month's reviews by what people mention, such as waiting time, staff or price, counts each theme, and quotes examples in a Google Docs report, so you can see what to fix and keep.
AskOn the 1st of each month, summarise last month's reviews by theme, with a quote for each.
Prepare posts for offers and events
From your calendar of promotions it writes short profile posts with a photo from Google Photos or Canva, a button such as Book or Learn more, and the offer dates. You approve each post before it goes live.
AskDraft two Google profile posts for our December gift-card offer and the 14 December open evening.
Set holiday and special hours
Before public holidays it checks your Google Calendar for days your hours differ, prepares special hours for each location, and shows them on one card. Your listing is changed only after you approve.
AskSet special hours for the New Year holidays at all three branches. Show me the dates first.
Keep details consistent everywhere
It compares the name, address, website and hours on your profile with your website and other listings, and lists every mismatch, since people and search engines both notice them.
AskCheck that our address, hours and website match on Google, our site and Facebook. List what differs.
Report how people found you
It reads the performance figures your profile shows, such as searches, views, website clicks and direction requests, compares them with the month before and writes a short note on what changed.
AskWrite a one-page report on our Google profile performance last month, compared with the month before.
Ask happy customers for a review
After a finished job it drafts a short Gmail message with your review link for customers who were pleased. It never offers a reward, which Google's policies forbid, and you approve each batch.
AskDraft a review request for this week's completed jobs, using our review link. No discounts or rewards.
How it connects
- 1You connect the Google account that owns or manages your Business Profile. The agent sees the locations that account manages, and its access follows the role you hold: owners and managers can edit, while some settings stay with owners.
- 2You choose which agents may use it. A marketing agent or the agent that runs your front desk fits; for several branches one agent can look after them all.
- 3Reading reviews and performance needs no approval. Replying to a review, publishing a post, uploading photos and changing hours or any business detail always ask first, and one card can cover a batch.
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Questions people ask
Can an AI agent reply to Google reviews?
Yes, after you approve each reply. A Monmo agent drafts a response to every new review in your voice, treats complaints with a specific answer rather than a template, and posts once you allow it, through the Google Business Profile connection, or in its own browser when the connection does not cover something.
Can an AI agent post to my Google Business Profile?
It prepares posts for offers, events and updates, with text, a photo and a button, and publishes each one after you approve it. It keeps a calendar of planned posts so the profile does not go quiet for weeks.
Can it manage several business locations?
Yes. If your Google account manages several locations, the AI agent can work across all of them: reviews per branch, special hours set once for every location, and one monthly report that compares branches. Each change shows the locations it affects before you approve it.
Will the agent write fake reviews or offer rewards for reviews?
No. Reviews must come from real customers, and Google's policies forbid incentives. The agent can draft an honest request with your review link for customers you choose, and you approve the emails before they are sent. What customers write is up to them.