AI agents for Canny
A Monmo agent works in Canny the way a product manager's feedback assistant would. It triages new posts each morning, merges duplicates, ranks requests by votes and by the revenue of the companies behind them, drafts replies and status updates, and writes the changelog entry when something ships. It uses your own Canny account and asks before it changes a post or tells voters anything.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in Canny
Triage new posts
Every morning it reads new posts on each board, suggests a category, tags and an owner, and spots requests that already exist, so the board stays readable.
AskEvery weekday at 9, triage new posts on the Feature requests board: category, tags, owner and any duplicates.
Merge duplicates
It finds posts asking for the same thing in different words, proposes which to keep and which to merge into it, and shows how many votes each merge would bring together.
AskFind duplicate posts about exporting reports and suggest which ones to merge. Don't merge yet.
Rank requests by revenue
With company data attached, it ranks open posts by votes and by the monthly revenue of the companies voting, and shows where the two rankings disagree.
AskRank our top 20 open Canny posts by votes and by voter revenue. Where do the lists differ most?
Draft replies to comments
It reads new comments, answers what it can from your help docs and the post's history, and drafts replies for you to post as the product team.
AskDraft replies to this week's unanswered comments on the Integrations board, using our help centre.
Update statuses as work moves
It compares Canny posts with linked Jira issues, notices when work starts or ships, and proposes the status change and the note voters may receive.
AskWhich Planned posts have Jira issues now in progress or done? Suggest status changes and voter notes.
Write the changelog
When a feature ships, it drafts a changelog entry in plain words, links the posts it answers and prepares the announcement for your approval.
AskSSO for all plans shipped today. Draft the Canny changelog entry and link the posts it answers.
Log requests from support
It finds feature requests in Intercom or Zendesk conversations, adds the customer's vote to the matching post or drafts a new one, after you approve the batch.
AskGo through last week's Intercom conversations and log feature requests in Canny on each customer's behalf.
How it connects
- 1You connect your own Canny account once, usually with the API key from your Canny settings, which an admin can see. The agent then reaches your boards, posts, users and companies.
- 2You choose which agents may use Canny. A product or research agent that triages feedback needs it, a support agent may only log requests, and other agents need not have it.
- 3Reading posts, votes and comments needs no approval. Creating or merging posts, adding votes, changing a status, posting a comment or publishing a changelog entry asks first, since voters may be notified.
More in Customer support
Other apps of this kind that agents work in, each with its own page.
Questions people ask
Can an AI agent manage our Canny feedback boards?
It can do the daily upkeep with your approval: triaging new posts, suggesting tags and owners, merging duplicates and drafting replies. A Monmo AI agent shows each set of changes on a card. It works through the Canny connection, or in its own browser when the connection does not cover something.
Can it merge duplicate posts in Canny?
Yes, once you approve the merge. The agent finds posts that ask for the same thing, explains why it thinks they match and proposes which post to keep. Merging moves votes and comments, so every merge is shown to you before it happens.
Will voters be notified when the agent changes a status?
They may be, depending on your Canny settings, which is why status changes always ask first. The agent drafts the new status and the note voters could see, and you approve, edit or decline it. Reading and ranking posts never notifies anyone.
Can it rank feature requests by revenue?
Yes, if your Canny companies carry revenue data, for example synced from HubSpot or your billing tool. The agent ranks open posts by votes and by the revenue of the companies behind them, and points out requests that are popular but low value, or the reverse.