AI agents for Lodgify
A Monmo AI agent works in Lodgify the way a guest relations and operations assistant would. It drafts replies to enquiries in the inbox, prepares arrival details for the week's check-ins, turns bookings into a cleaning schedule, proposes rates for event dates and writes each owner's monthly report. It uses your own Lodgify login. Messages, rate changes, calendar blocks and refunds wait for your approval.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in Lodgify
Reply to enquiries in the inbox
For each new enquiry it reads the dates, the number of guests and the property, checks availability on the calendar and drafts a reply with the price and house rules. Sending a reply or a quote asks first.
AskDraft replies to this morning's Lodgify enquiries with availability and a quote. Ask me before anything goes out.
Prepare arrival details
Three days before each check-in it drafts the arrival message: address, parking, how to get the keys, Wi-Fi and checkout time, in the guest's language if you ask. One card covers the week.
AskEvery Monday, draft arrival messages for this week's check-ins at all three properties.
Turn bookings into a cleaning schedule
Every evening it reads the next week's check-outs and check-ins, builds the turnover schedule per property with same-day changeovers flagged, and drafts the message to your cleaners in WhatsApp or Slack.
AskEach evening at 7, send the cleaners next week's turnovers and flag any same-day changeovers.
Propose rates for busy dates
Before a festival or a holiday weekend it looks at last year's bookings for those dates and how full your calendar already is, and proposes nightly rates and minimum stays. Changing rates asks first.
AskPropose rates and a 3-night minimum for the jazz festival weekend in July, based on last year's bookings.
Block dates for maintenance
When a boiler service or a repair appears in your Google Calendar, it checks that property's Lodgify calendar and prepares a block for those dates, noting any reservation that clashes. The block is saved only when you allow it.
AskBlock Sea View Cottage from 3 to 5 March for the boiler service, if there are no bookings.
Ask for reviews after checkout
The day after checkout it drafts a short thank-you that asks the guest for a review on the channel they booked through, and leaves out guests who raised a problem during their stay.
AskThe day after each checkout, draft a thank-you asking for a review, except for guests who complained.
Write the owner reports
On the first of the month it pulls each property's booked nights, occupancy, revenue by channel and cleaning costs into Google Sheets, with a short note for each owner, and drafts a Gmail message to each. Sending asks first.
AskOn the 1st of each month, prepare owner reports for every property and draft the email to each owner.
How it connects
- 1You connect your own Lodgify account once, usually with the API key from your Lodgify settings. The agent sees the properties, bookings, calendar and messages that account holds.
- 2You decide which agents may use Lodgify. A guest support agent fits for the inbox; an operations agent for calendars, cleaning and owner reports.
- 3Reading bookings, the calendar and messages and drafting replies need no approval. Sending a message or quote, changing rates or availability, blocking dates, cancelling a booking and any refund or deposit charge ask first.
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Questions people ask
Can an AI agent answer Lodgify guest messages?
It drafts the answers and you send them. A Monmo agent reads each message in the Lodgify inbox with the booking behind it, checks the calendar and your house rules, and writes a reply. Routine answers can go together on one approval; complaints and damage reports come to you with a summary.
Can it change my Lodgify rates and availability?
It proposes changes and you approve them. The agent prepares nightly rates, minimum stays and blocks with its reasoning, such as last year's bookings for the same weekend. Once you allow it, they are saved through the Lodgify connection, or in its own browser when the connection does not cover something.
Does it work with bookings from Airbnb and Booking.com?
Yes, for the bookings and messages Lodgify brings in from the channels you connected there. The agent reads them in one place, so a question from an Airbnb guest and one from a direct booking get the same care. It does not sign in to those channels itself, and anything sent still asks first.
Can it handle security deposits and refunds?
It prepares them and you decide. When a guest cancels or a damage deposit is due back, the agent reads your cancellation policy and the booking, works out what is owed and shows it on a card. Charging, keeping or refunding money happens only after you allow it, and disputes stay with you.