AI agents for Gong
A Monmo agent reads Gong the way a revenue analyst with time to listen would. It tracks how competitors come up on calls and updates your battlecards, briefs leaders before an account review, inspects the pipeline for deals without executive contact, sends product feedback from calls to the product team and answers questions across thousands of conversations. Every update, post or share waits for your approval.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in Gong
Keep battlecards current from real calls
Every other Friday it reads calls where competitors were mentioned, notes what prospects said about each one and how your reps answered, and proposes edits to the battlecards in Google Docs or Notion.
AskEvery second Friday, read Gong calls that mention competitors and propose updates to each battlecard, with quotes.
Brief a leader before an account review
Before a quarterly business review it reads the account's recent calls, emails logged in Gong and the open deals, and writes two pages: the relationship, what the customer cares about and the risks.
AskBrief our VP before Friday's QBR with Fabrikam from the last 90 days of Gong calls and the open deals.
Inspect the pipeline for weak deals
It lists late-stage deals with no executive on a call in 30 days, no pricing discussed or only one contact engaged, and explains each with a link to the most recent call.
AskList deals in Negotiation with no executive on a Gong call in the last 30 days, and say why each worries you.
Send product feedback to the product team
It finds feature requests and complaints on customer calls, groups duplicates and prepares them as insights in Productboard with the account, the quote and the call link. Creating them waits for approval.
AskCollect this month's feature requests from Gong calls and prepare them as Productboard insights linked to the account.
Answer questions across many calls
Ask how often pricing came up on first calls last quarter, or which industries raise security first, and it searches the calls your account can see and answers with counts and examples.
AskIn Q3 first calls, how often did prospects raise security before pricing? Break it down by industry.
Write the next step into Salesforce
After a call it drafts the next step, close date and notes for the opportunity in Salesforce, through the Salesforce connection, or in its own browser when the connection does not cover something, once you approve.
AskAfter every Gong call on an open opportunity, draft the next step and notes for Salesforce and show me first.
Prepare coaching material for managers
For a team meeting it gathers short examples of strong discovery questions and good objection handling from recent calls. How reps are assessed or developed stays with their managers.
AskFind six strong moments of objection handling from this month's Gong calls for Monday's team meeting.
How it connects
- 1You connect Gong once. API access is usually set up by a Gong technical administrator, who creates the access key and decides what it can reach. The agent then works with the calls and deals that access covers.
- 2You choose which agents may use Gong. A sales operations, research or customer success agent fits; an agent that writes social posts should not read your customer conversations.
- 3Reading calls, transcripts, trackers and deals needs no approval. Updating a CRM record, creating product insights, posting in Slack and sharing a call always ask first, and one card can cover a batch.
More in CRM and sales
Other apps of this kind that agents work in, each with its own page.
Watch it work
A sample replay with example data, sped up. Pause it, scrub through it, or take the mouse yourself. This sample shows a similar job in other tools; Gong is not on screen.
On screen
Google Docs
Salesforce
Google Slides
Pick a job. Watch it get done.
- Why
- From today’s calls and the follow-up emails.
- Where
- Fieldwork Salesforce · 3 opportunities
- What to expect
- Changes stage, amount, close date and next step. Nothing is deleted.
- Open pipeline$610k
- Moved forward$184k
- Stalled 14+ days2 deals
- Slipped to April1 deal
Your team. Connected to everything.
Pipeline review — week 7+Sample replays with fictional data, sped up. Pause one, scrub through it, or take the mouse yourself.
Questions people ask
Can an AI agent analyse Gong calls?
Yes. A Monmo agent reads the calls and transcripts your Gong access covers and answers questions across them: how often a topic came up, what buyers said about a competitor or why deals in a segment stalled. Each answer comes with counts and links to example calls, so you can listen and check.
Can an AI agent update battlecards from Gong?
It proposes the updates and you approve them. The agent reads recent calls where competitors were mentioned, notes what prospects said and which answers worked, and drafts changes to each battlecard with quotes. The edits are made in Google Docs, Notion or wherever the cards live once you allow them.
Who needs to approve connecting Gong to an AI agent?
Usually a Gong technical administrator. Gong's API is set up by an admin, who creates the access key and decides its scope. Inside Monmo you then choose which agents may use the connection, and every write it makes, in Gong or elsewhere, still waits for your approval.
Will an AI agent score my sales reps from Gong?
No. The AI agent can gather examples, such as strong discovery questions or missed next steps, for a manager to use in coaching. It does not rank people or make decisions about their performance. Those judgements stay with managers, who can check every example against the call.