AI agents for Shopify
A Monmo agent works in your Shopify store the way an ecommerce assistant would. It looks up orders to answer customers, writes product descriptions, checks stock and sends you a sales summary each morning. It uses the Shopify login you connect and looks things up freely. A refund, a price change or any other edit waits for your approval.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in Shopify
Check an order before a reply goes out
When a customer asks where their parcel is, it finds the order by number or email, reads what was bought, whether it has shipped and the tracking number, and drafts a reply that states those facts.
AskA customer is asking about order #1042. Check what shipped and when, and draft a reply for me to approve.
Write product descriptions
From a supplier sheet and your photos it writes the title, the description, the search title and meta description, and alt text for each image, in the tone of the listings that already sell well.
AskWrite listings for the twelve new candles in the New products sheet. Match the tone of our Cedar candle page.
Check stock every morning
At 7:00 it reads the inventory of every variant, compares it with the last 30 days of sales and lists what is likely to run out within two weeks, with a suggested reorder quantity for each.
AskEvery morning at 7, list variants with fewer than 14 days of stock left, based on the last 30 days of sales.
Send the daily sales summary
Each morning you get yesterday in a few lines: orders, sales, average order value, the five best sellers, refunds and discount codes used, set beside the same weekday last week.
AskEvery day at 8, send me yesterday's Shopify numbers next to the same weekday last week.
Prepare refunds for your approval
It reads the order, the reason the customer gave and your returns policy, then prepares the refund: which items, how much, and whether to restock. The money moves only when you allow that card.
AskPrepare a refund for the damaged mug in order #1042 under our returns policy. Hold it until I approve.
Catch orders that need attention
Twice a day it looks for orders paid but not shipped after three days, addresses that look incomplete and orders Shopify has marked as high risk, and brings you the list with a suggested next step.
AskTwice a day, list paid orders not fulfilled after three days and anything marked high risk.
Change products in bulk
For a sale or a new season it prepares changes across many products: prices, compare-at prices, tags and collections. You see a before-and-after list and approve all of it or only some lines.
AskPrepare 20 percent off everything in the Winter collection from Friday at 9:00. Show me old and new prices first.
How it connects
- 1The store you connect is your own, signed in once. The agent reaches the orders, products and customers that login can reach.
- 2Not every agent needs the store. Give Shopify to your support and store agents, and leave it off for agents whose work never touches an order.
- 3Looking up orders, products and stock needs no approval. A refund, a cancellation, a price change or an edit to a listing is put to you first, and many changes can sit on one card.
More in E-commerce and retail
Other apps of this kind that agents work in, each with its own page.
Watch it work
A sample replay with example data, sped up. Pause it, scrub through it, or take the mouse yourself.
On screen
Gmail
Shopify
Google Sheets
Pick a job. Watch it get done.
- Order status6
- Returns3
- How-to2
- Need you3
- Why
- They follow your saved policies: order status, returns inside 30 days, care instructions.
- Where
- support@fieldwork.example · 11 customers
- What to expect
- Sends the 11 drafts. The 3 that need you are not sent.
Your team. Connected to everything.
Support log+Sample replays with fictional data, sped up. Pause one, scrub through it, or take the mouse yourself.
Questions people ask
Can an AI agent run the day-to-day of a Shopify store?
It can do much of the daily work, with you approving the changes. A Monmo agent checks orders, drafts customer replies, writes listings, watches stock and reports sales. It asks before it refunds, cancels, edits a product or changes a price. Decisions about pricing, suppliers and what to sell stay with you.
Can an AI agent issue refunds in Shopify?
It prepares refunds and you approve them. The agent checks the order against your returns policy and shows a card with the items, the amount and the reason. The refund is made only when you allow it, through the Shopify connection, or in its own browser when the connection does not cover something. Above a limit you set, it only recommends.
Can AI write product descriptions for Shopify?
Yes. Point the agent to your supplier details, the product photos and a listing you like, and it writes titles, descriptions, search text and image alt text for one product or a hundred. It keeps to the facts you supply and marks anything it could not confirm, such as dimensions or materials. Saving the text to your store asks first.
What can an AI agent see and change in my Shopify admin?
It sees what the Shopify account you connect can see and no more, and it changes nothing without asking. It reads orders, products and stock freely. Every change, from a single price to a refund, is shown to you first. Its screen is open to you whenever it is working, and you can disconnect Shopify whenever you choose.