AI agents for incident.io
A Monmo agent works alongside incident.io the way a calm scribe in the incident channel would. It gathers recent deploys and errors the moment an incident opens, drafts updates for stakeholders and the status page, writes the post-mortem from the timeline and chases follow-ups until they close. It uses the API key you connect, and asks before it posts, declares, changes an incident or publishes anything.
Updated 2026-11-13 · Free to start. Paid plans from $15 a month.
What agents do in incident.io
Gather context as an incident opens
When an incident is declared, the agent collects the last deploys from GitHub, new errors in Sentry and alerts from Datadog for the affected service, and drafts a context message for the incident channel.
AskWhen a new incident opens, gather recent deploys, errors and alerts for that service and draft a summary for the channel.
Draft stakeholder updates
Every 30 minutes during a major incident, it reads the channel and the incident's status and drafts an update in plain words for leadership in Slack and for customers on the status page. Each one asks first.
AskDuring this incident, draft an update every 30 minutes for #leadership and the status page. I approve each one.
Write the post-mortem
After the incident resolves, it turns the timeline, the channel messages, the severity changes and the fix into a blameless post-mortem draft in Google Docs, with open questions for the review meeting.
AskWrite the post-mortem draft for INC-214 from the timeline and the channel. List what we still need to find out.
Chase follow-ups to the finish
Every Wednesday it lists follow-ups past their due date with owners and linked incidents, drafts a short nudge for each owner in Slack and prepares Jira issues for any not yet tracked.
AskEvery Wednesday, list overdue incident follow-ups and draft a nudge to each owner. Ask before sending.
Run the weekly incident review
Each Monday it summarises the week's incidents by severity, time to resolve and service, notes services with repeat incidents and prepares the agenda for your review meeting.
AskEvery Monday at 10, summarise last week's incidents and suggest which ones we should discuss in the review.
Keep the Catalog accurate
It compares your Catalog's services and owning teams with your GitHub repositories and on-call schedules, finds services with no owner or a team that no longer exists and prepares the corrections for approval.
AskFind services in our incident.io Catalog with no owner or an outdated team, and propose fixes.
Prepare the on-call handover
At the end of a shift it writes a handover note for the next responder: open incidents, their status, what was tried and what to watch overnight, linked to each incident.
AskAt 18:00 each weekday, write the on-call handover: open incidents, what was tried, and what to watch.
How it connects
- 1An incident.io admin creates an API key in settings with only the scopes the agent needs, and you connect it once. Reading incident channels also needs your Slack connection, since that is where incident.io runs the conversation.
- 2Give incident.io to your engineering agent, and to a support agent that drafts customer-facing updates. Agents with no part in incidents should not see them.
- 3Reading incidents, timelines, follow-ups and the Catalog needs no approval. Declaring an incident, posting in its channel, changing severity or status, editing the Catalog and publishing a status update each ask first.
More in Developer and IT
Other apps of this kind that agents work in, each with its own page.
Questions people ask
Can an AI agent write incident post-mortems?
It can write the first draft, which is the part that usually waits for days. A Monmo agent reads the incident's timeline, channel and fix, and drafts a blameless post-mortem with the impact, the cause, what went well and the follow-ups. Your team reviews it, corrects it and owns the conclusions.
Can it declare incidents in incident.io?
It can prepare one and declare it when you allow it. Declaring an incident creates a channel and may page people, so the AI agent shows the title, severity and affected service on a card first. It declares through the incident.io connection, or in its own browser when the connection does not cover something.
Will it post in incident channels without asking?
No. Every message to an incident channel, a stakeholder channel or the status page waits for approval. During a long incident you can approve updates one at a time as they are drafted. Reading the channel and drafting are done without asking.
Can it track incident follow-ups in Jira or Linear?
Yes. The agent lists every follow-up with its owner and due date, matches them to existing Jira or Linear issues and prepares issues for the ones not tracked anywhere. Creating issues and nudging owners ask first, and one card can cover the whole week's batch.